For Credit Card Payments:
Because we are not yet set up with online secure ordering at this time for credit card payments, Please call 616-245-3106 with your order and ask for Sue.
If you get the answering machine please leave a phone number and approximate time for Sue to return your call. You may also leave your Order and Credit Card info Phone Number on the answering machine. Sue will call you back to verify the order.

I apologize for this temporary inconvenience

Special Policies for countries not listed above

Before placing an order, if you are not in the United States, The UK, or Canada, Please email for Credit Card country verification first.

There are many countries that we do not accept credit card orders from due to high incidences of credit card fraud and buyer fraud. In some these countries there may also be delivery problems.  While this may not be you, we have no way of knowing who is an honest customer and who is not. Due to credit card company policies in these situations we are left holding the "bag" so to speak even when the customer is the cheat. We have no recourse to recover in many cases.

In these countries where we cannot accept credit card orders, we will accept PayPal orders. If there is no PayPal listed for your country, we will only accept prepaid orders from those unlisted countries. If you are an honest customer and would like to establish a solid business relationship, we must approach it this way. After a number of successful orders we will then consider credit card purchases from you.

We do not accept ANY orders from the following countries at this time:
Orders intended to ship directly to:
Afghanistan,
Brunei,
Cuba,
Indonesia,
Iraq,
Lebanon,
North Korea,
Peru
South Africa,
Israel and
Indonesia.
(but not limited to these)
are not accepted by Pete's Hobbies.

The Following Applies to All Orders
We will not "Fudge" or knowingly falsify invoices. For the couple of dollars made on most purchases, it is not worth it to us. I suggest you vote for and elect representatives that will support fairer trade policies. This is the way it has to be.

Returns:

All returns must be accompanied by a return authorization number , The original sales slip, and be postage paid. We will not accept ANY return package that is sent COD, postage due, etc.  AND no returns will be granted without the original sales slip from Pete's Hobbies UNLESS it has been authorized by Pete's Hobbies PRIOR to Product return. Further, products must be in "As Shipped by Pete's Hobbies" condition. Items that have been opened, damaged, abused, etc. will be refused refund. NO EXCEPTIONS.

When contacting Pete's Hobbies for Return Authorization number,
indicate the date purchased, the reason for requesting return, and if product exchange or refund is requested. In the case of defective items, it shall be at the discretion of Pete's Hobbies as to replacement or refund.

Under no circumstances shall Pete's Hobbies, Precision RC Products, Pete's Tool Shed, Pete's Panty Pantry be responsible for any loss associated in any way with any product purchased from the above entities beyond the original purchase price of the item to the original purchaser.

It is the responsibility of the purchaser to determine his or her ability to safely use any product purchased. Radio Controlled Aircraft and Helicopters products and their accessories are not toys and are not to be treated as such or serious injury can result to the purchaser and others.  If you do not understand how to safely use the product you purchased, get help from a qualified person. 

Thanks
Pete Schmidt
Pete's Hobbies